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Matsu Professional is a brand created by 'Hair Academics' with a broad vision and horizon in the Women's & Men's Hair Care industry since 1956.
A tremendous 60 years of experience has led to the formation of the Matsu Professional brand in 2020. This experience from the past was a journey where we analyzed the souls, desires and natures of thousands of different Women.
We have created Matsu Professional to make all women feel privileged in the beauty industry that is developing day by day and to convey our years of experience to you.
Please read more about Matsu Professional on our Story page.
Matsu is the Goddess and protector of the Sea. Matsu, which was formed with the principle of 'beauty from water', aims to create a revolution in Hair Care by enabling a sustainable care.
Matsu Professional is a personalized hair care brand. It has a unique brand line in the marketing dimension. All products are designed with different and unique lines.
Matsu is true to its mission of promoting sustainability. No Matsu Professional product has ever been tested on animals.
Dual-stage protective packaging minimizes exposure to air, light and bacteria before and during use. This means that every MATSU product you come across is at its highest efficiency and is guaranteed.
To ensure fast time-to-market, MATSU products are freshly produced in small batches every 10 days in our professional manufacturing facilities, packaged and promptly delivered to our retail partners worldwide.
Our natural formulations remain safe and stable for 12 months. This date provides an additional level of transparency to consumer use. The Expiry Date can be found as 12 months stamped on our bottles and cans.
You can purchase Matsu Professional from matsuprofessional.com, all Digital marketplaces and Authorized Digital Retailers.
We are working for Matsu Professional to be available in worldwide sales points soon.
You can become a member from the My Account icon on the top left of the Matsu Professional homepage. You can register with your e-mail address on the screen that appears for membership login.
You do not need to create a password for the Matsu user profile. A 6-digit code will be sent to your e-mail, where you enter your active e-mail address in the My Account section. You can login using this code.
You can update your account information by clicking on My Account / Profile.
All of our products have content information on their own pages. You can get all the content information here.
There are usage details on the product pages. You can get help from our routine page. To summarize briefly, the general ranking is; shampoo - cream - mask - scalp care - hair spray - leave-in creams - serums and oils.
You can choose the one that suits you best by examining our specially produced series for each hair type and on our Concerns page. You can get information from our posts about hair care and product usage by following us on our social media accounts.
Orders created until 15:30 are delivered to the cargo on the same day. The cargo process may vary according to the regional (province/district) density.
Please note that during promotional periods, order processing and shipping times may be extended due to high order volume.
Matsu Professional only ships Monday to Saturday (excluding Public holidays). Orders placed over the weekend will be processed the next business day.
You can follow it in the "My Account" section. We notify you of every step after purchasing the product by e-mail. Please don't forget to check your mailbox.
After purchasing the product, we notify you of each stage by e-mail. You can track your cargo by typing the tracking code sent to your e-mail in the relevant field on the MNG Cargo Tracking link.
If your Matsu package arrives damaged in transit, please keep the shipping box, Matsu products and packaging and email email@example.com within 5 business days to report the damage to us.
After the package leaves our warehouse, the courier company is responsible for it. We are not responsible for packages lost or stolen during transit/arrival. We ask that you submit a request via the courier's website. If they are unable to offer you a solution, please contact firstname.lastname@example.org after making the request; Our team will assist you.
You can access your previous orders and current orders in the "My Account" section.
We always strive to provide the best possible service.
If your package is lost or damaged, please contact email@example.com so we can assist you as soon as possible.
After logging into your account, you can change your address in Account > My Account Information.
We do not have a payment option at the door. You can pay securely with your credit or debit card.
Yes, you can return your unused and unopened Matsu Professional products free of charge within 14 days from the date of receipt of the cargo. Please Notification of Returns and Delivery See our return policy and instructions on our page.
You can easily return the product you purchased from the "My Account" section.
For now, we have shipping to America, England, Netherlands, Iran and Qatar.
We are working on this and hope to expand our shipping reach in the near future.
Matsu Professional is looking for sales ambassadors all over the world. For our distributorship conditions, you can reach us at marketing @matsuprofessional.com and request an appointment about the conditions.
Yes, it is available. For your wholesale and dealership requests, you can contact us at marketing @matsuprofessional.com e-mail address.
Currently USA, UK, Netherlands, Iran and Qatar.
We hope to expand our shipping reach in the near future.
Yes, we do. For your dealership requests, you can contact us at marketing @matsuprofessional.com e-mail address.
For your wholesale requests and conditions, you can contact us at marketing @matsuprofessional.com e-mail address.
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
We definitely do. Please check our Career page for all our open internships.
We are always looking for new talent to join our expanding team at Matsu Professional Headquarters. Please check our Careers page for all our open opportunities.
We will not say no to this! Please email firstname.lastname@example.org with your CV and motivation letter.